Call forwarding and answering. Do you need it for your business?

Call forwarding is a feature that can be very useful for businesses. No matter if your company is a start-up, a small business, or a large enterprise, using call forwarding can help improve your incoming calls and minimize the number of missed calls.


Ask yourself these simple questions.


  • Do you work from your home office?
  • Do you spend a lot of time on the road driving?
  • Do you get bombarded with sales or cold calling phone calls?
  • Do you want to give your caller a better customer service experience?
  • Do you sometimes ignore phone calls from unknown numbers?
  • Do you struggle to find time to answer calls because you are in meetings or networking?

If you answered YES to even one of these then you should consider looking into your options.


Should you be unavailable or prefer to have the ‘telephone voice’ to answer your calls, it can be reassuring to know that any calls to your office phone can be redirected to another line. Any business, of any size, can utilise this service and have your calls directed, answered, and then transferred back to you.


At WQ, we have highly trained and specialised receptionists available to give your caller a better experience and to represent your business just like an in-house full-time receptionist. You can then focus on the work that you need to press on with and leave us to answer your calls, pass on calls or just take a message. Previous research has shown that just one interruption can take approximately half an hour to recover from, in terms of focus and motivation.


What’s not to like about being able to ‘switch off’ from monitoring your mobile when you have other commitments.


Let us help you and let us work together.

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